New Tangram, L.L.C. (“Tangram”) warrants that Tangram Studio brand commercial products are free from defects in materials or workmanship. Tangram will repair or replace with comparable product, at its option and free of charge, any Tangram Studio product, part, or component manufactured after the “date of installation”, which fails under normal use as a result of such defect . This warranty applies from the date of manufacture for a period of one year and is valid only for the original purchaser. This warranty applies to products installed into a normal air-conditioned office interior environment. This warranty does not extend to products exposed to outdoor conditions, or non-air-conditioned offices.
• All unfinished metal parts specifically steel are susceptible to rusting and or oxidizing. Unfinished metal can vary in color and will not be a consistent look throughout. This also applies to hot rolled steel (HRS). Any rust or oxidation is not covered under this warranty. Any color variation is not covered under this warranty.
This warranty does not apply to product failure resulting from:
• Normal wear and tear
• Abuse, misuse, or accident
• Alteration or modification of the product
o Reconfiguration and relocation of the product is not considered alteration or modification therefore does not void the warranty.
The following products and materials are not covered by this warranty:
• Products considered consumables (e.g. lamps and ballasts)
• Customer’s own (COM) or non-standard textiles and materials
• Variations occurring in surface materials (e.g. colorfastness or matching grains, textures and colors across dissimilar substrates and lots)
• Other manufacturer’s products.
This warranty does not cover any damages from shipping. All shipping damages must be written on the bill of lading and reported to Tangram Studio within 72 hours of receipt of the goods.
Veneer or Solid Wood Care Instructions
Wipe down the wood veneer with a cotton rag. Dust left on furniture too long can damage the surface. Dust particles build up and clump together, causing scratches in the finish when it is dusted.
Avoid putting wet or hot items directly on the veneer’s surface. Condensation from a glass can damage the veneer surface. Hot items, such as a pan, will leave white marks on the surface. Just as with real wood, the rings are almost impossible to remove.
Clean the veneer’s surface with warm water mixed with a wood cleaner like Murphy’s Oil Soap. Rinse with clear water. Dry the surface thoroughly with a soft, cotton rag.
Avoid furniture sprays and waxes. These polishes can leave a build-up that appears blotchy or spotted. If build-up has occurred, removed it with warm, soapy water.
Protect the wood veneer surface from scratches. Use coasters, tablecloths or other coverings. Glasses, picture frames and decorative items can cause scratches and gouges when they are moved around the surface. Place a table mat or doily on the furniture to protect the wood veneer.
Hot Rolled Steel Care Instructions
Hot rolled steel ( HRS ) is an un-finished porous material. HRS is naturally susceptible to rusting.
Avoid cleaning any HRS with soapy water, damp rags or other household cleaners as these will accelerate rusting. Avoid exposing HRS products to water, potted plants, drink glasses, direct ocean salt air, fog or to prolonged open natural air ventilation with humidity. HRS will naturally absorb oils from contact with hands / fingers.
In normal air conditioned office environments apply ‘Sprayway’ brand oil based stainless steel cleaner to all HRS surfaces very 2-3 months. Repeat this treatment on a routine basis. Apply oil based stainless steel cleaner to all HRS surfaces. Spray on oil cleaner to all surfaces (using care not to overspray on to other adjacent materials). Wipe oil into all HRS surfaces with a clean dry cotton rag. The oil will soak into the pores of the steel adding protection. Then wipe off excess oil with a clean dry cotton rag.
If HRS is exposed to direct ocean salt air, fog or to prolonged open natural air ventilation the oil based cleaner should be applied on a more frequent basis to be determined by client.
This warranty applies only to products delivered and installed in the United States and Canada.
THIS LIMITED WARRANTY IS THE SOLE REMEDY FOR PRODUCT DEFECT AND NO OTHER EXPRESS OR IMPLIED WARRANTY IS PROVIDED, INCLUDING BUT NOT LIMITED TO ANY IMPLIED WARRANTIES OF MERCHANTABILITY OR FITNESS FOR A PARTICULAR PURPOSE.
TANGRAM SHALL NOT BE LIABLE FOR CONSEQUENTIAL OR INCIDENTAL DAMAGES ARISING FROM ANY PRODUCT DEFECT.